Privacy Policy
Last updated: June 2026
This website is operated under the brand name Soul Sanskar, which offers live online prenatal yoga, breathwork and mindful movement classes.
Soul Sanskar ("we", "us" or "our") values your trust. This Privacy Policy explains, in plain language, what information we collect when you use this website and book our classes, how we use it, who we share it with, and the choices you have.
1. Information we collect
Information you give us
- Contact details: your name, email address, WhatsApp number and country.
- Class preferences you share with our team, such as your preferred batch timing and your prenatal stage, so we can place you in the right class.
- Messages you send to our support team.
- Payment details: we receive only the order number, amount, status and payment method description from our payment partner. We never see or store your full card, UPI PIN or bank credentials.
Information collected automatically
- Device and browser type, and the pages you visit on this website.
- Approximate country, so we can show the right currency and class timings.
- Advertising campaign details from the link you clicked (for example UTM parameters).
- Cookies and similar technologies, described below.
2. Cookies and advertising
We use cookies and similar technologies, including the Meta Pixel, to understand how visitors use this website, to measure how our advertising performs and to show our classes to people who may be interested in them. These tools may collect information such as the pages you visit, the actions you take (for example booking a class) and technical details about your device.
You can block or delete cookies in your browser settings and manage how ads are shown to you in your Meta ad preferences. Blocking cookies may affect how some parts of the website work.
3. How we use your information
- To book your classes, place you in a batch and share your live class link.
- To send booking confirmations, class reminders and updates by email or WhatsApp.
- To process payments and refunds.
- To answer your questions and provide support.
- To improve this website and measure our advertising.
- To keep our services secure and to comply with the law.
We do not sell your personal information.
4. Who we share it with
- Razorpay, to process payments.
- Video meeting providers such as Zoom, to run live classes (they see your name and the class you join).
- Email and WhatsApp messaging providers, to send you class information.
- Cloud hosting providers such as Amazon Web Services, to run this website and store data securely.
- Meta, for advertising measurement as described in section 2.
We may also share information when the law requires it.
5. Security and retention
Your information is encrypted in transit and stored with trusted providers. We keep it for as long as you use our classes and as long as needed to meet legal requirements, for example keeping invoices and tax records for the period Indian law requires.
6. Your rights
You can ask to see, correct or delete your personal information, and withdraw your consent at any time. To delete your data, follow the steps on our Delete Your Data page.
7. Age
Our classes are for adults aged 18 and over. We do not knowingly collect information from anyone under 18.
8. Grievance Officer
Under India's Digital Personal Data Protection Act, 2023, you can contact our Grievance Officer:
Name: Ankit Barnwal
Email: support@soulsanskar.org
Address: Soul Sanskar, Unit 101, Oxford Towers, 139, HAL Old Airport Rd, Kodihalli, Bangalore 560008, Karnataka, India
We respond to grievances within 30 days.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the updated date.
10. Contact us
Email: support@soulsanskar.org
Phone / WhatsApp: +91 78909 03641